Refund Policy

At Zaidas LLC, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

You may return eligible items within 30 days of delivery for a refund. To be eligible for a return:

  • The item must be unused and in its original packaging.

  • All original accessories, manuals, and documentation must be included.

  • Proof of purchase is required.

Non-Returnable Items

Certain items are non-returnable, including:

  • Items marked as “Final Sale”

  • Downloadable software or digital products

  • Opened personal use items (such as earbuds or hygiene-sensitive electronics)

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:

  • A refund will be processed to your original payment method.

  • It may take 5–10 business days for the refund to reflect, depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, please initiate a return and place a new order after your refund is processed.

Shipping Costs

  • Original shipping charges are non-refundable.

  • Customers are responsible for return shipping unless the return is due to an error on our part (e.g., wrong or defective item).

Need Help?

If you have questions regarding your return or refund status, please reach out through our website’s support or order management section.